Terms and conditions
By purchasing our products, you hereby agree to our terms and conditions:
Do note that we are not liable for any adverse side effects that might occur from consuming any of our products. Should you have any health concerns that you feel might cause any form of an effect when consuming our products and need clarification, we suggest you to visit the doctor to ascertain that you are fit to consume our products or feel free to consult us at 90277052 and we will help in any way we can.
Also, you may look at our QUESTION AND ANSWER on every product page below description.
Kindly ensure correct & completed version of your address has been given. At times when there are a lot of mails, take note that we may not be able to check every individual parcels for the completeness of your address hence you are to be responsible for providing your own complete address. Therefore in the event of an incomplete address was given after shipping confirmation email was sent, Mobilebeautysg wont be held responsible for any lost mails.
If you chose bank deposit, please make payment within 24 hours. No payment made will result in order being cancelled, if you wish to purchase it kindly make a new order.
How to transfer:
Step 1: Transfer to this account number: 189-95771-8 POSB savings
Step 2: Take a snapshot of the transaction with our account number shown !
Step 3: Send the proof with the ORDER NUMBER to either:
-Whats'app +65 90277052
-Instagram message @mobilebeautysg
-small blue chat bar display on the website
After payment is made there is strictly no cancellations. Refunds will only be made purely due to out of stock.
Mobilebeautysg is unable to edit or combine orders hence kindly confirm your order
Mailing Option 1 - AM MAIL
- This service is provided by Singapore Singpost which is the fastest mailing option. A serial number will be given to you in case the parcel is lost however you will not be able to track it like a registered article . It typically takes 2-5 working days to reach you. The parcel will then be delivered to your letterbox so you would have to dilligently check for its arrival. Kindly take note that MobileBeautySg is not responsible for lost AM MAILS, if any. We highly recommend you opt for door courier service.
- To know more about this service, or you wish to track your item, kindly do call Singpost on 1605 and provide them with the serial number.
Mailing Option 2: Smartpac
This service is provided by Singapore Singpost however it does provide tracking number. Usually after a shipping confirmation email has been sent to you, the delivery status will only be displayed at-least 24 hours after. In the event that you do not receive/unable to track the item within 2 working days. Kindly make your call to their 24/7 hotline: +65 6222 5777 & provide them with your tracking number. They will then assist you from there.
- After we mail, we will update tracking numbers on our website.
To find your tracking number after shipping confirmation email has been sent.
- Take not that we double check the tracking numbers on every customer's parcel however there are times when Singpost claims the tracking numbers are invalid hence only choose this method at your own risk. After we mail we will not hold liable for it but you will have to deal with Singpost for compensation etc.
Mailing option 3: Door delivery
- This service is provided by Mobile Beauty Prestige. We are hiring personal couriers so that you could get your parcel safely. It is NOT AN EXPRESS DELIVERY, however our couriers will try to experdite the delivery of your parcels. Allow 1-3 days upon receiving email confirmation of your product shipment status.
- The courier will normally send you a message two hours before heading to your house. If you have a special request or not at home after texting you, kindly do let them know where it can be safely placed (shoes rack or behind chair etc.)
- NO DELIVERY DURING OFFICE HOURS.
Mailing option 4: Express Delivery
- We will arrange accordingly for you to receive your parcels within 2 to 4 working days upon payment.
- The courier will contact you before delivery.